Privacy Policy

Auto Spares & Salvage Ltd is committed to protecting your privacy. We aim to provide an enjoyable and valuable service when using our website.

This statement outlines:

The types of information that is collected on this website
How it is used
How it is safeguarded
How cookies may be used
Your rights regarding Data Protection
How to contact us

We may change this policy from time to time by updating this page.

Information collected by our website

For the purpose of making an enquiry or placing a bid or an order on our website, we may collect the following information:

Your name and contact information
Email address
Preferences and interests

We require the information to understand your needs and to provide you with more information for the product(s) or service(s) that you have requested, and to enable us to complete the sales/purchase of a transaction or subscription to auction access. The data will not be used for marketing purposes. We may contact you by email, phone, text or mail for vehicle purchasing reasons only.

Controlling your personal information

We are committed to ensuring that your information is secure and have implemented suitable, physical, electronic and managerial procedure to safeguard your personal information from unauthorised access, use and disclosure. 

Certain sensitive information such as credit/debit card details used as payment for mail orders will be processed using a 3D security system.

The data is stored securely by us in a management system for internal record keeping and to allow us to comply with our legal obligations as a business, including but not limited to HMRC, DVLA

SMDA 13 or where we believe it is necessary to disclose your personal information to comply with legal and enforcement processes. We may also use or share your information to protect the rights or property of Auto Spares & Salvage Ltd, its clients, business partners, suppliers or others where we believe that such rights or property could be affected.

We share your information where it is required to fulfil your transaction or request, for example:

Courier, transport or shipping companies.
Business partners to fulfil our contractual obligations

The data will be destroyed when we are no longer legally obliged to retain it.

Website Security & Emails

We use a third-party service to help maintain and safeguard the performance of our website. Information is secured within the website by means of encrypted access and appropriate restrictions.

We use a third party to provide & protect our email service.  All email traffic is monitored for virus and malicious software including file attachments.

External Links & Social Media

Our website may contain links to other websites of interest or social media platforms. However, once you have used these links to leave our site, you should note that we do not have any control over that website. Therefore, we cannot be responsible for the protection and privacy of information which you provide when visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at privacy statement applicable to the website in question.

If you send us a private or direct message via social media, the message will be stored with our password protected account and will not be shared with any other organisations.

CCTV

Auto Spares & Salvage Ltd uses CCTV throughout the site for security purposes and appropriate signage is displayed. The system is hosted on site, and recordings are deleted monthly unless required for legal reasons.

An introduction to cookies

A cookie is a small data file that is automatically placed onto your computer’s hard drive. Cookie files are created by our website and placed onto your device in order to analyse and influence your preferences or behavior. Analytical cookies are designed to track your journey and experience on our website – so that we may tailor your experience and gather data. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

The majority of modern web browsers will automatically allow cookies to be placed onto your device. However you can usually modify your browser’s settings in order to prevent any cookies from being placed onto your device. Setting your browser to block cookies may prevent you from taking full advantage of our website.

Cookies deployed by our website:

• ensure that functionality operates as intended
• remember your choices and preferences during and between visits
• allow you to share pages via popular social media networks including Facebook and Twitter
• allow you to interact with our website by leaving comments or opinions
• post enquiries via online forms
• track your visit for statistical analysis, allowing us to improve the usability, speed and security of our website

Cookies are not deployed to:

• collect any personal identifiable information (without your express permission)
• collect any sensitive information (without your express permission)
• pass data to advertising networks
• pass personally identifiable data to third parties
• pay sales commissions

Your consent for cookie deployment by our website.

Upon your first visit to our website, you may have noticed our banner alerting you to the use of cookies by our website. In compliance with the 2011 EU Cookie Law, our website operates on an ‘Implied Consent’ basis. This means that we have assumed that you have ‘opted-in’ for our website to deploy cookies until you choose to deactivate them within your browser settings or via the instructions below. Below you can learn more about the specific cookies deployed by our website, and how they can be disabled. For more information on the EU Cookie Law in the UK, we recommend visiting the Information Commissioner’s Office (ICO) website where you can find the latest information, guidelines and advice on the EU Cookie Law.

Cookies used by our website

Social Network Sharing

We encourage users to share our content and/or like our on profile on the popular Social Media websites Facebook, Twitter, YouTube, Google+ and LinkedIn. In order to make ‘Social Sharing’ accessible, our website utilises widgets either provided directly from the Social Networks and/or via amalgamative widgets from third parties such as AddThis. Cookies and privacy implications from the social networks vary and will be dependent on your nominated privacy settings with each Social Network. Social Sharing buttons will only deploy cookies if you are signed to that respective Social Network at the time of being on our website.

Analytical Tracking

Our website has Google Analytics installed which allows us to track and compile anonymous visitor statistics. The information collected ranges from simple traffic volume to the type of browser you are viewing our website with. This information is valuable to us not just for marketing analysis and quantification, but to improve the usability, security and load speed of our website content. Google Analytics is a popular, secure, flagship webmaster product from Google. The privacy and security of Google Analytics data is a high priority at Google that you can read more about on Google’s Analytics Data Safeguarding page. Google also offer a Google Analytics Opt-out Browser Add-on that will allow you to automatically Opt-out of all websites that track your activity via Google Analytics. No personal information is collected by Google Analytics.

Cookie Consent Check

Upon your first visit to our website, you will notice a subtle banner on the page alerting you to the fact that cookies are being placed onto your computer by our website. In order for our website to remember your choice of opting-in, we store a cookie which expires after the set amount of days below (see table).

WordPress

Our website, either in full or in part, is built on the popular open-source CMS framework – WordPress. WordPress utilises cookies to allow visitors to register, login and comment on our website’s content. If you do not wish to participate in commenting on our website, WordPress will not deploy any cookies onto your device. Cookies will only be created by WordPress if you actively register or comment via the clear forms on our website.

Enquiry Forms

Our website’s visitors can choose to contact us via form(s) on our website. In order to prevent spam enquiries, we protect our forms with anti-spam challenges which ensure the visitor is an actual living person, rather than a computer bot or spider.

Actual cookies deployed

Below is a table of information which lists all cookies deployed and used on our website.

How to disable cookies

Most modern browsers allow you to control your cookie settings for all websites that you browse. You can disable cookie deployment completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website. To learn how to disable cookies on your preferred browser we recommend reading this advice posted by Google.

If you are concerned about cookies tracking your movements on the Internet then you may be concerned about spyware. Spyware is the name given to a particular band of cookies that track personal information about you. There are many antispyware programs that you can use to prevent this from happening. Learn more about antispyware software – https://en.wikipedia.org/wiki/Spyware. You call also disable Google Analytics on all websites by downloading the Google Analytics Opt-out Browser Add-on.

Access to Personal Information

If you wish to contact us regarding this Privacy Statement, the information we hold about you or you would like to amend the information we have or request we delete the information,

 please email: privacy@autospares-salvage.com or you can contact us at:

The Data Protection Officer
Auto Spares & Salvage Ltd
Station House
Station Road
Raunds
Wellingborough
Northamptonshire
NN9 6BX

We will respond to you within one month. Before we are able to provide you with or correct any information we will need to be confident that the request is genuine and we may seek verification of your identity.  In some circumstance s and with your consent, we will try and deal with your request informally by providing specific information over the telephone.

If you are not satisfied

If you are not satisfied about the way in which we have handled your request, you have the right to complain to the information Commissioners Office in the UK.  Details can be found here at https://ico.org.uk